STORE MANAGER | Agadir (Morocco)

Job :

Reporting to the Network Manager of the store chain, the candidate will be responsible for the overall management of the store, the development of sales and services, and the achievement of the store's economic results, in accordance with the commercial and marketing policy of the store chain.
1) Store organization and development
The successful candidate is responsible for the organization and development of the store, both in terms of results and in terms of attractiveness and good reputation of the store.
2) Commercial performance
Management of commercial activity, management and supervision of the sales team, achievement of objectives set by the Commercial Department and the Network Manager, in terms of turnover growth and profitability as well as cost optimization, purchasing and inventory - all in accordance with the commercial and marketing policy of the store chain.
3) Store team management
Contribution to the selection of a team capable of ensuring the store's success, attracting and retaining solvent customers, and achieving the commercial objectives set by the chain's commercial policy. Ensure the good management and development of the skills of his/her team.
4) Good stock management
The selected store manager is responsible for the proper rotation and determination of stock levels (inflows/outflows), the number of products displayed, the number of products sold, adherence to the prices set for each item, the number of products for repair or replacement, as well as inventory preparation and stock organization.
5) Sales promotion
From the good presentation of the store and the welcoming of customers to the delivery and installation of purchased products and customer satisfaction - including participation in sales alongside the sales staff, the implementation of commercial operations, the preparation of action plans, the management of the store's administrative operations, and the collection of sales in accordance with established procedures.
6) Budget management and economic results monitoring
• Participation in the preparation of annual budgets and monitoring their achievement
• Regular monitoring of commercial and financial results
• Treasury control (cash movements and banking operations)
• Preparation of periodic reports and analysis of the store's commercial and financial indicators
7) Contacts with store partners and visitors
• Ensure good relations with suppliers, delivery personnel, and service providers
• Ensure customer and employee satisfaction

Required profile :

TECHNICAL SKILLS:
• Very good knowledge of sales techniques
• Good knowledge of the company's commercial policy
• Mastery of internal procedures and IT tools concerning purchasing, sales administration, and stock monitoring
• Very good knowledge of the products sold and market trends
• Good knowledge of team management methods
• Ability to analyze economic indicators and implement corrective actions
• Knowledge of the catchment area and increasing store attractiveness
PERSONAL QUALITIES:
• Ambitious individual with a talent for sales and a strong desire to achieve satisfactory results
• Ability to easily build relationships with others, and competence in training, uniting, and leading a team
• High availability and ability to handle a significant workload
• Initiative and good responsiveness
• Customer service orientation and ability to persuade and retain customers
• Ability to manage stress and resolve conflict situations
Constant concern for ensuring the safety of goods and people in the store
PROFILE SOUGHT:
• Business school diploma with a specialization in distribution, or a Master's degree in Marketing with a specialization in customer relations and distribution, or a diploma from a higher school of commerce and management
• At least 5 years of experience in the home appliance sector, preferably in a specialized store, a hypermarket, or a supermarket