Sales Coordinator

About the Role

St. Regis Hotels & Resorts is seeking a Sales Coordinator to join their team in the Red Sea region. This full-time role involves providing administrative support to the Sales and Marketing department and assisting throughout the sales process. The Sales Coordinator will play a key role in maintaining brand image and supporting client interactions.

Key Responsibilities

• Perform general administrative tasks for the Sales and Marketing department, including filing, emailing, faxing, data entry, and photocopying.
• Prepare sales-related documents such as proposals, contracts, and event orders.
• Compile materials and create information packets, including brochures and promotional items.
• Utilize sales techniques to maximize revenue while maintaining customer loyalty.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) using sales software.
• Respond to customer inquiries regarding hotel facilities and services (*, operating hours, room types and rates, offers, promotions, entertainment, restaurants, special events).
• Serve as a point of contact for clients, communicating via phone and email to address questions and requests.
• Follow and enforce all brand policies and procedures, including maintaining a clean and complete uniform, professional appearance, confidentiality, and protection of company assets.
• Welcome and acknowledge all guests according to brand standards, anticipating and addressing their needs, and thanking them warmly.
• Communicate clearly and courteously, prepare and proofread written documents accurately, and answer telephones using appropriate etiquette.
• Develop and maintain positive working relationships with colleagues, supporting team efforts to achieve common goals, and listening and responding appropriately to employee concerns.
• Comply with quality assurance expectations and standards.
• Move, lift, carry, push, pull, and place objects weighing up to kg without assistance.
• Perform other reasonable job duties as requested by supervisors.

Qualifications and Requirements

• Education: High school diploma or equivalent.
• Experience: A minimum of 1 year of related work experience is required.
• Supervisory Experience: No supervisory experience is required for this role.
• Licenses/Certifications: No specific licenses or certifications are required.

Work Environment

This is a full-time position within the hospitality industry, based in the Red Sea region. The role involves working closely with the Sales and Marketing department and interacting with clients and hotel guests.