Sales Coordinator

About the Role

St. Regis Hotels & Resorts is seeking a Sales Coordinator to join our team in the Red Sea region. This full-time role involves providing administrative support to the Sales and Marketing department and assisting throughout the sales process. The ideal candidate will have 0-1 years of experience in a related field.

Key Responsibilities

• Perform general administrative tasks for the Sales and Marketing department, including filing, emailing, faxing, data entry, and photocopying.
• Prepare sales-related documents such as proposals, contracts, and event orders throughout the sales process.
• Promote the brand image both internally and externally.
• Assemble information materials and create information packets, including brochures and promotional items.
• Utilize sales techniques to maximize revenue while maintaining existing customer loyalty.
• Enter, retrieve, reconcile, and verify information (*, commissions, leads, third parties) using sales process software.
• Answer customer inquiries about hotel facilities and services, including operating hours, room types and rates, offers, promotions, entertainment, restaurants, and special events.
• Serve as a point of contact for guests, communicating via phone and email to address questions and requests.
• Adhere to all company policies and procedures, maintain a clean and complete uniform, present a professional appearance, protect company assets, and maintain confidentiality.
• Welcome guests according to company standards, anticipate and address their needs, and express gratitude.
• Communicate clearly and courteously, prepare and proofread written documents accurately, and answer phones professionally.
• Develop positive and constructive professional relationships with colleagues, work collaboratively to achieve common goals, and respond appropriately to employee concerns.
• Comply with quality assurance expectations and standards.
• Independently move, lift, carry, push, and place objects weighing up to kg.
• Perform other duties as assigned by management that are consistent with the position.

Qualifications and Requirements

• Education: High school diploma or equivalent.
• Experience: At least 1 year of related work experience.
• Supervisory Experience: No supervisory experience required.
• Licenses or Certifications: None required.

Work Environment

This is a full-time position within a dynamic hotel environment, supporting the sales and marketing functions of St. Regis Hotels & Resorts in the Red Sea region.