Supervisor Housekeeping

About the Role

Le Meridien is seeking a full-time Supervisor-Housekeeping with 2-5 years of experience. This role involves overseeing housekeeping operations to ensure quality standards are met across guest rooms, public areas, and the pool. The Supervisor will play a key part in managing daily activities and coordinating efforts between various departments.

Key Responsibilities

• Inspect guest rooms, public areas, and the pool after cleaning to ensure adherence to quality standards.
• Manage sold room reports, verify room status, identify discrepant rooms, prioritize cleaning schedules, and update the status of departing guest rooms.
• Coordinate efforts between Housekeeping, Engineering, Front Office, and Laundry departments.
• Document and resolve issues related to discrepant rooms in conjunction with the Front Desk.
• Prepare, distribute, and communicate changes in room assignments to the team.
• Communicate relevant issues and updates to the next shift.
• Complete all required paperwork accurately and on time.
• Assist management with hiring, training, scheduling, evaluating, counseling, disciplining, motivating, and coaching employees.
• Ensure compliance with all company, safety, and security policies and procedures, including reporting maintenance problems, safety hazards, accidents, or injuries.
• Maintain a clean and professional uniform and personal appearance, protect company assets, and maintain confidentiality of proprietary information.
• Welcome and acknowledge guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank guests with genuine appreciation.
• Communicate professionally and clearly with colleagues and guests.
• Develop and maintain positive working relationships with team members, listening and responding appropriately to concerns.

Physical Requirements

• Ability to move, lift, carry, and place objects weighing up to 55 pounds without assistance, and over 55 pounds with assistance.
• Capability to push and pull loaded housekeeping carts and other work-related machinery over sloping and uneven surfaces.
• Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
• Stand, sit, kneel, or walk for extended periods across an entire work shift.
• Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
• Enter and locate work-related information using computers and/or point-of-sale systems.
• Read and visually verify information in various formats, including small print.

About Le Meridien

Le Meridien draws inspiration from the era of glamorous travel, celebrating cultures through a distinct European spirit focused on savoring life. The brand caters to curious, creative, and cosmopolitan culture seekers who appreciate moments of connection and slowing down to experience their destination fully. Le Meridien aims to provide authentic, chic, and memorable service and experiences that encourage guests to savor the good life. Joining Le Meridien means becoming part of Marriott International's portfolio of brands, offering an environment where individuals can perform their best work and contribute to a global team.