Digital Distribution Manager

Job Summary

The Digital Distribution Manager manages the digital distribution ecosystem for Novotel Madinah. The role
combines channel management systems configuration rate and inventory governance reporting training and
operational support to maximize online revenue and keep distribution platforms accurate connected and
commercially effective.

Primary responsibilities:
Support new openings or hotel transitions across distribution systems such as CRS PMS RMS Business
Intelligence loyalty and Sales CRM tools.
Configure and map new channels and support rate loading for global or property-level offers.
Manage day-to-day performance of digital distribution channels including ALL - Accor Live Limitless
OTAs GDS wholesalers metasearch booking engine and related core systems.
Maintain rate parity inventory accuracy and content consistency in line with brand and revenue standards.
Audit PMS and CRS usage against reservations and revenue management best practices.
Optimize booking engine OTA central reservation and campaign setup to improve commercial execution.
Troubleshoot connectivity issues and support technical fixes updates and rollout activities.
Monitor channel production conversion and revenue trends and prepare reports or dashboards for
management teams.
Use data integrity checks and Business Intelligence outputs to support revenue and sales decision-making.
Work with Revenue Sales Marketing Technology and Operations teams on promotions launches system
changes and property support.
Train hotel teams on distribution tools and share best practices across properties or brands.

Qualifications :

Experience in hotel distribution e-commerce revenue management reservations or sales; manager-level roles
typically favor multi-property or multi-market exposure.
Strong understanding of CRS PMS RMS GDS channel managers booking engines OTA extranets and reporting
workflows.
Analytical mindset with strong accuracy reporting discipline and comfort with troubleshooting.
Able to simplify processes train others and build buy-in across teams.
Clear English communication and strong cross-functional collaboration skills.
Organized proactive resilient and comfortable in fast-paced rollouts or openings.

Additional Information :

At Novotel Madinah part of the global Accor family we believe our people are at the heart of everything we do. As a Heartist you will be part of a dynamic team committed to delivering exceptional hospitality experiences in one of the worlds most meaningful destinations.

What We Offer
Career Growth & Development
Global Opportunities
Competitive Benefits
Recognition Culture
Work-Life Balance

Our Culture
Heartist Spirit
Teamwork & Respect
Guest Passion
Diversity & Inclusion
Excellence in Hospitality

Remote Work :

No

Employment Type :

Full-time

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