مساعد تنفيذي (مسؤول سفر تنفيذي)

Job description

We are seeking a professional and detail-oriented Executive Assistant (Travel Executive) to manage and coordinate domestic and international travel arrangements, including flight and hotel reservations, ticketing, transportation, and travel itineraries.

The ideal candidate will have solid experience in travel reservations and ticketing, excellent coordination skills, and the ability to handle urgent requests and last-minute changes efficiently while maintaining a high level of accuracy, professionalism, and confidentiality.

Key Responsibilities

• Manage domestic and international flight reservations, ticket issuance, reissuance, cancellations, refunds, and itinerary changes.
• Arrange hotel accommodations, airport transfers, ground transportation, and other travel-related services.
• Prepare and coordinate detailed travel itineraries based on travel requirements and preferences.
• Coordinate with airlines, hotels, travel agencies, and other travel service providers.
• Handle VIP and executive travel arrangements, including Business Class and premium flight bookings, five-star and luxury hotel reservations, VIP transportation, and personalized travel itineraries.
• Provide travel support to the Owner when required, including flight and hotel bookings, itinerary planning, travel modifications, and other travel-related arrangements.
• Handle urgent travel requests and last-minute changes efficiently and professionally.
• Ensure accuracy of bookings, travel documents, schedules, and reservation details.
• Follow up on travel arrangements and ensure smooth execution of all bookings.
• Negotiate with airlines, hotels, and travel suppliers to obtain competitive rates when required.
• Maintain accurate records of reservations, invoices, and travel-related documents.
• Maintain strict confidentiality when handling personal, executive, and travel-related information.
• Demonstrate flexibility and responsiveness to urgent travel requirements, including requests outside regular working hours when required.

Requirements

• 3–5 years of relevant experience in travel reservations, ticketing, or travel coordination.
• Strong experience in airline reservations, ticketing, reissuance, cancellations, refunds, and fare rules.
• Hands-on experience with GDS systems such as Amadeus, Sabre, or Galileo.
• Strong knowledge of hotel reservations and travel arrangements.
• Experience handling VIP and executive travel arrangements is highly preferred.
• Experience with Business Class, premium travel, and five-star/luxury hotel bookings is highly preferred.
• Strong communication, coordination, negotiation, and problem-solving skills.
• High attention to detail and accuracy.
• Ability to manage multiple requests and work effectively under pressure.
• Proficiency in Microsoft Office, particularly Excel and Outlook.
• Flexibility to handle urgent and last-minute travel requests, including outside regular working hours when required.
• Candidates currently based in Saudi Arabia are preferred.
• Arabic language proficiency is an advantage.
• Excellent English communication skills.

Skills

• Highly flexible and responsive to urgent and changing requirements.
• Strong negotiation and communication skills with airlines, hotels, travel agencies, and service providers.
• Fast, highly accurate, and detail-oriented.
• Strong planning, scheduling, and travel coordination skills.
• Strong follow-up and coordination skills.
• Strong problem-solving and decision-making skills under pressure.
• Ability to prioritize and manage multiple tasks simultaneously.
• Proactive, resourceful, and able to work independently.
• Strong customer service and VIP handling skills.
• High level of discretion and confidentiality when handling sensitive information.
• Ability to handle last-minute changes and urgent requests efficiently.
• Flexible and available to respond to urgent travel requests outside regular working hours, including weekends and holidays, when required.
• Excellent English communication skills; Arabic language proficiency is an advantage.