Business Analyst Account Manager Arabic || Riyadh

Job Summary

Job Summary (List Format):

Skills Required:
1. English & Arabic Language Proficiency (Mandatory)
2. Sales Operations Leadership Experience in leading/managing Sales Operations preferably with Hitech customers.
3. CPQ Expertise Skilled in quote creation complex bundling conversions and managing validation & approval workflows.
4. Deal Evaluation & ARR Governance Ability to assess deals in line with corporate ARR and pricing guidelines.
5. Quote-to-Order Process Management Proficient in identifying/resolving process blockers and coordinating with Channels Account Executives Deals Desk and Finance teams.
6. CRM & Sales Hygiene Management Ensuring CRM data accuracy and maintaining sales process hygiene.
7. Process Documentation & Playbook Contribution Creating/updating Sales Operations playbooks SOPs and process improvements.
8. Sales Forecasting & Reporting Capable of accurate forecasting reporting and providing actionable dashboard insights.
9. Cross-functional Stakeholder Management Strong collaboration and communication skills for effective stakeholder alignment.
10. Analytical & Problem-Solving Skills Ability to interpret data resolve operational issues and deliver insights.
11. Communication & Presentation Skills Clear communication with customers and internal teams skilled in presentations.

Job Description:
- Lead and manage sales operations for Hitech customers.
- Oversee the quote to order process including CPQ workflows deal evaluation and adherence to pricing/ARR governance.
- Collaborate with cross-functional teams (Channels AE Deals Desk Finance) to resolve issues and ensure process efficiency.
- Maintain CRM data hygiene and sales process quality.
- Develop and update process documentation SOPs and contribute to the Sales Ops playbook.
- Deliver accurate sales forecasting reporting and dashboard insights to support business decisions.
- Provide analysis to interpret sales data solve problems and offer recommendations.
- Ensure effective communication and alignment among stakeholders both internally and with customers.

Key Skills

• Accounting Software
• Time Management
• Accounts Administration
• Accounts Receivable
• Accounts Reconciliation
• Administrative Skill
• Leadership skills
• Accounting & Finance
• Accounts Management
• Communication
• Analysis Skills
• Relationship Management
• Team Player Spirit
• Budgeting Skills
• Accounts Payable

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