Manager Site Reliability Engineer

Job Summary

What youll be doing:

• Leading the SRE team setting objectives and guiding the team towards achieving high reliability while balancing cost and performance SLAs.
• Collaborating with platform & product engineering teams to embed reliability and operational best practices into the software development lifecycle.
• Developing and implementing SRE policies and practices including service level objectives (SLOs) service level indicators (SLIs) and error budgets.
• Driving automation across operations to reduce toil improve system performance ensure scalability with a reasonable amount of allergic response towards repetitive manual work.
• Overseeing incident management post-mortem analyses and root cause investigations to prevent future outages and enhance system reliability.
• Facilitating capacity planning and scalability exercises to manage growth and ensure the efficient use of resources.
• Facilitating disaster recovery plans & testing to ensure business continuity for our customers webstores.
• Encouraging a culture of continuous improvement by mentoring team members and fostering innovation within the team.
• Staying up to date with the latest trends and technologies in SRE and advocating for their adoption where appropriate.

Qualifications :

What youll bring:

• Bachelors or Masters degree in Computer Science Engineering or a related technical field.
• At least 5 years of experience in Site Reliability Engineering with 2 years in a leadership or management role.
• Proven hands-on expertise in Microsoft Azure including designing deploying and managing cloud-native infrastructure. Experience with container orchestration (e.g. Kubernetes) is required.
• A deep understanding of network protocols load balancing and high availability configurations.
• Experience in applying software development solutions to SRE and familiarity with programming languages such as (preferably) PowerShell and C# or else Python Go Java etc.
• Experience with automation tools infrastructure as code (e.g. Terraform Ansible).
• Proficiency in monitoring and logging tools (e.g. Prometheus Grafana ELK Stack) and in implementing comprehensive monitoring solutions. Dynatrace knowledge is a plus.
• Excellent problem-solving skills with a proven ability to tackle complex issues under pressure.
• Outstanding leadership qualities with a track record of mentoring and developing high-performing teams.
• Exceptional communication and collaboration skills capable of working effectively with cross-functional teams.

Job descriptions can be tough to interpret. Even if you may not tick all the boxes we have ambitious plans for our Dubai office and we encourage people who share our vision and look forward to growing with us. Apply now.

Additional Information :

Who we are

At Sana Commerce our values drive everything we do:

• Champions of Our League We deliver lasting success balancing quick wins and long-term value
• Supercharge Our Customers Were revolutionizing B2B commerce together helping our customers to lead and succeed
• Determined to Grow We embrace challenges growing and raising the bar for ourselves and our industry
• Bold Together We dare to be bold because we have each others back

Job descriptions can be tough to interpret. Even if you may not tick all the boxes we have ambitious plans and we encourage people who share our vision and look forward to growing with us. Apply now.

#LI-Hybrid

Remote Work :

No

Employment Type :

Full-time

Key Skills

• Kubernetes
• FMEA
• Continuous Improvement
• Elasticsearch
• Go
• Root cause Analysis
• Maximo
• CMMS
• Maintenance
• Mechanical Engineering
• Manufacturing
• Troubleshooting

Apply Now