Daily Responsibilities:
Responsible for receiving customers and answering all their inquiries regarding prices, product features, and installment plans, while providing a professional sales experience that helps achieve sales and build a good relationship with the customer.
Resolving customer issues and understanding their root causes, while working to provide appropriate solutions quickly and professionally to ensure customer satisfaction and improve the buying experience.
Executing the entire sales process on the system, from order entry to payment completion, including collecting sales payments from customers whether in cash, via payment cards, or through various installment applications and plans.
Replacing products with manufacturing defects in accordance with company policies, ensuring service standards are maintained and customer satisfaction is achieved.
Continuously following up with the branch supervisor regarding promotional offers and the latest product pricing updates to support the sales process and boost sales opportunities, in addition to notifying the branch supervisor of required product stock from warehouses to ensure item availability and successfully close sales deals.