مدير حسابات المبيعات

o Attracting new customers through :

o Segmentation

o Exhibitions & networking

o Market on-going research & intelligence

o Maintaining current customers through :

o Manage active and inactive accounts through

§ Preparation of sales plan ref. assigned quota per each account

§ Follow up daily/weekly target per customer

§ Maneuver among assigned accounts for each sales area mgr

§ Prepare visits plan with Agenda for each account starting every month

§ Follow up closely the development plan at any glass processor into the area

§ Provide technical support when needed for any prospect or customer

§ Develop and widen the network at each account uploading that data on CRM

§ Proactively prepare the appropriate +/- discount scheme for each account on time

§ Submit any required agreement and/or (other tasks) on ERP/CRM

§ Track the moves from competitors at each account

o Manage customers’ claims through

§ collect necessary data about the complaint

§ doing necessary investigation physical or remotely

§ reporting the final result with recommendation to the industrial head

o Follow up accounts financial performance through

§ Follow up financial position/account statement for each account regularly

§ Handling necessary justified exceptions when urgently needed

§ Preparing any required credit proposed upgrade

§ Handling any credit issue with any customer submitting recommended solutions when needed

§ Commercially Evaluate the periodical financial performance for each account

o Reporting any existing or new required data through

§ Weekly follow up /monthly closing sales report for each sales area

§ Market updates on daily/weekly/monthly basis

§ Upgrading SOW per account on monthly basis

§ Weekly/ monthly prices analysis

§ Justification & action plan for each account that deviated from the sales plan

§ Prepare sales plan ref. assigned quota per each account

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