مسؤول إداري أمني - الفترة المسائية

• Receive and follow up on customer requests referred by the Call Center related to the Security Department.
• Register, update, and track requests through the company’s system until proper closure.
• Coordinate with the Security Team, supervisors, and concerned parties to ensure timely handling of customer requests.
• Follow up on pending requests and ensure that the required actions are completed and properly documented.
• Handle and follow up on the Security Department’s emails and official correspondence.
• Prepare and maintain security-related reports, records, documents, and administrative files.
• Maintain proper filing and documentation to ensure accurate and easy retrieval of records.
• Prepare periodic reports on received requests, their status, pending cases, and relevant observations.
• Provide day-to-day administrative support to the Security Department and coordinate with other departments when required.

Requirements

• Working hours from 4 PM to 12 AM.

• 3–5 years of experience in a similar administrative or coordination role, preferably within Security, Facility Management, or residential compounds.
• Good command of Microsoft Excel and MS Office.
• Strong email writing and business correspondence skills.
• At least a Good level of English, particularly in writing.
• Experience using systems such as Oracle, Service Request, or Ticketing Systems is preferred.
• Strong organizational, follow-up, coordination, and documentation skills.
• Ability to handle multiple requests simultaneously and follow them through to completion.