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Company Description LOKAL is a fashion hub dedicated to showcasing Egyptian local brands. The company’s vision is to promote unique local products globally and build a sustainable ecosystem that supports growth and innovation in the local fashion industry. LOKAL enables homegrown brands to compete internationally, contributing to economic development and community prosperity. Its mission is to provide a 360 platform that highlights Egypt’s cultural heritage while connecting local brands with customers worldwide.
We're looking for a motivated and proactive Junior Account Manager to join our growing team. If you're passionate about building strong client relationships, coordinating projects, and ensuring an outstanding customer experience, we'd love to hear from you.
Location: New Cairo 3 Industrial Zone
Role Description The Junior Account Manager is a full-time, on-site role based in Cairo, Egypt. This role involves managing day-to-day relationships with local fashion brands, supporting their onboarding, and ensuring their products are accurately represented across LOKAL’s platforms and stores. The Junior Account Manager will monitor sales performance, prepare basic reports, and assist in resolving operational issues that affect partner satisfaction. The role includes coordinating with internal teams such as merchandising, marketing, and store operations to support brand visibility and performance. The Junior Account Manager will also handle routine communication with partners, follow up on inquiries, and support the implementation of promotional activities.
What You'll do:
- Manage day-to-day communication with assigned clients.
- Build and maintain strong client relationships.
- Understand client needs and provide timely solutions.
- Coordinate with internal teams to ensure projects are delivered on time.
- Track project progress and keep clients updated.
- Prepare reports, presentations, and meeting summaries.
- Identify opportunities to grow existing accounts.
- Resolve client issues professionally and escalate when needed.
What we are looking for:
- 1–2 years of experience in Account Management, Client Success, Sales, or a related role.
- Bachelor's degree in Business Administration, Marketing, or a related field.
- Strong communication and interpersonal skills.
- Excellent organizational and time management abilities.
- Problem-solving mindset with strong attention to detail.
- Good knowledge of Microsoft Office (Excel, PowerPoint, Word).
- Basic English communication skills.
What we offer:
- A collaborative and supportive work environment.
- Opportunities for learning, development, and career growth.
- Hands-on experience working with exciting brands and projects.
- Competitive salary and benefits package.
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