مسؤول تنفيذ حسابات - شركة برمجيات

About iCloud Ready

At iCloud Ready, we develop innovative software solutions designed specifically for the real estate industry. Our integrated platform helps real estate companies streamline their operations, manage customer relationships, automate workflows, and improve business performance through smart technology solutions.

We are passionate about helping real estate businesses embrace digital transformation and achieve sustainable growth.

About the Role

As an Account Executive at iCloud Ready, you will play a key role in building and maintaining strong relationships with our clients in the real estate industry, ensuring customer satisfaction, and driving revenue growth.

You will act as the primary point of contact for assigned accounts, understand clients' business needs, and help them maximize the value of our real estate software solutions while identifying opportunities for account expansion, upselling, and cross-selling.

What You'll Be Doing

• Managing and nurturing relationships with existing clients to ensure long-term satisfaction and retention.
• Acting as the primary point of contact for assigned real estate company accounts.
• Understanding clients' business objectives, operational challenges, and requirements to recommend suitable software solutions.
• Developing a strong understanding of real estate business processes, including sales, CRM, property management, marketing, and transaction management.
• Coordinating with internal Sales, Product, Technical, and Customer Success teams to ensure successful implementation and client satisfaction.
• Identifying opportunities for upselling and cross-selling additional software products, modules, and services.
• Preparing proposals, quotations, and contracts tailored to clients' business needs.
• Conducting regular client meetings, account reviews, and business reviews.
• Monitoring customer satisfaction, addressing concerns, and proactively resolving client issues.
• Maintaining accurate account information, customer interactions, and sales activities in the CRM system.
• Developing account plans and identifying opportunities for revenue growth and business expansion.
• Achieving revenue, customer retention, and account growth targets.
• Building long-term partnerships with real estate developers, brokers, property management companies, and other industry stakeholders.

This role offers an excellent opportunity to grow your expertise in account management, client relationship management, and software solutions while contributing to the digital transformation of the real estate industry.

Requirements

• Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
• 2+ years of experience in Account Management, Account Executive, Customer Success, or B2B Sales.
• Experience working with software, SaaS, CRM, or technology solutions is highly preferred.
• Previous experience managing B2B client relationships and business accounts.
• Strong understanding of customer relationship management and business processes.
• Real estate industry experience or familiarity with real estate software solutions is a strong plus.
• Excellent communication and relationship-building skills.
• Strong negotiation, presentation, and problem-solving skills.
• Ability to manage multiple client accounts simultaneously.
• Customer-focused mindset with a proactive approach to identifying client needs and opportunities.
• Strong organizational and time management skills.
• Excellent verbal and written English communication skills.
• Ability to translate customer requirements into suitable software solutions.
• Experience using CRM systems such as HubSpot, Salesforce, or Zoho CRM is a plus.
• Ability to thrive in a fast-paced and dynamic environment.

Preferred Qualifications

• Experience in the Real Estate, PropTech, SaaS, or Software industry.
• Familiarity with real estate CRM, property management, marketing automation, or transaction management systems.
• Experience in solution-based selling and software account management.
• Experience with contract negotiations, account planning, and client retention strategies.
• Proven track record of achieving revenue growth and account expansion targets.
• Experience identifying upselling and cross-selling opportunities within existing accounts.

Benefits

• Competitive Salary
• Flexible In-Office Work Model
• Social and Medical Insurance
• Opportunity for Advancement and Career Growth
• Mentorship, Learning, and Education Programs
• A Smart, Motivated, and Collaborative Team
• Mission-Driven Culture Where Your Work Matters
• Flexible Time Off
• Gym Reimbursement
• Learning Allowance

Ready to make an impact in real estate technology? We look forward to hearing from you!