ممثل المالك (قطاع الضيافة)

About the role

We are looking for an experienced Owner’s Representative to represent ownership interests across our hospitality portfolio, oversee hotel management companies’ performance, and ensure strong operational, commercial, and financial results.

The ideal candidate will have extensive experience in hotel operations, hospitality asset management, and financial performance monitoring, with the ability to engage effectively with international hotel management companies, corporate executives, and hotel General Managers.

Key Responsibilities

1. Hotel Management & Ownership Representation

• Represent ownership in dealings with hotel management companies, corporate executives, and hotel General Managers.
• Review existing hotel management agreements, assess contractual terms, and recommend revisions to protect ownership interests.
• Monitor management companies’ compliance with contractual obligations, performance standards, and reporting requirements.
• Conduct monthly property visits to assess operational efficiency, service quality, asset conditions, and compliance with established standards.

2. Operational Performance & Quality Assurance

• Evaluate hotel operations, identify performance gaps and operational risks, and recommend improvement initiatives.
• Assess service quality, operational efficiency, and adherence to established standards.
• Monitor management’s implementation of corrective actions and follow up on operational underperformance.

3. Financial Performance & Budget Control

• Review and challenge annual business plans, operating budgets, forecasts, and monthly financial revisions.
• Analyze daily flash reports, monthly profit and loss (P&L) statements, and other financial performance reports.
• Evaluate Gross Operating Profit (GOP), revenues, operating costs, profitability, and budget variances against approved targets and seasonal expectations.
• Identify financial risks, cost optimization opportunities, and initiatives to improve profitability and operational efficiency.
• Monitor corrective actions to address financial underperformance.

4. Revenue Management & Commercial Performance

• Review room rates, pricing strategies, market positioning, and competitive benchmarking.
• Assess revenue performance across accommodation, food and beverage, and other hotel revenue streams.
• Evaluate sales channels, commercial strategies, occupancy trends, and revenue optimization opportunities.

5. Asset Management & Preservation

• Monitor hotel assets, equipment, and inventory to ensure appropriate utilization, preservation, and control.
• Review inventory management practices and their impact on operational continuity and financial performance.
• Evaluate requests for equipment, maintenance, replacements, and other asset-related expenditures.

6. Business Development & Strategic Planning

• Evaluate business development opportunities, strategic initiatives, and proposals affecting the hospitality portfolio.
• Assess the commercial viability and operational implications of new ventures, management arrangements, and expansion opportunities.

Qualifications & Requirements

• Bachelor’s degree in Hospitality Management, Hotel Management, Business Administration, Finance, or a related field.
• 10–15 years of relevant experience in hotel operations, hospitality asset management, hotel ownership representation, or financial and operational performance management.
• Proven experience dealing with international hotel management companies, corporate executives, and hotel General Managers.
• Strong financial and analytical skills, including the ability to interpret hotel P&L statements, GOP, budgets, forecasts, and performance reports.
• Strong negotiation, communication, stakeholder management, and decision-making skills.
• Ability to challenge management proposals, assess business risks, and recommend actions that protect ownership interests.
• Excellent reporting and presentation skills.
• Flexibility to travel between hotel locations as required.
• Proficiency in Microsoft Office and hotel management reporting systems.
• Fluency in English; Arabic is an advantage.