مشرف ضمان الجودة - قطاع التجزئة

We are seeking a detail-oriented and proactive QA Supervisor to oversee Quality Assurance and Integrated Management System (IMS) activities, ensuring compliance with quality, food safety, environmental, health & safety, and business ethics standards. This role will also support sustainability initiatives, internal audits, and continuous improvement across the organization.

Key Responsibilities

• Supervise the implementation and maintenance of the Integrated Management System (IMS) across the organization.
• Plan, coordinate, and conduct internal quality and compliance audits.
• Prepare audit reports, identify non-conformities, and monitor corrective and preventive actions to closure.
• Analyze quality, audit, and operational data to identify trends and recommend improvements.
• Support the annual greenhouse gas (GHG) emissions and carbon footprint reporting process.
• Coordinate preparations for external certification and regulatory audits.
• Review and update quality procedures, work instructions, and related documentation.
• Monitor compliance with internal policies, legal requirements, and management system standards.
• Track quality objectives, KPIs, risks, and continuous improvement initiatives.
• Deliver quality awareness sessions and support employee training on quality systems and best practices.
• Collaborate with cross-functional teams to drive operational excellence and ensure compliance with organizational standards.

Qualifications

• Bachelor's degree (preferably in Food Science, Agriculture, or a related field).
• Minimum 3 years of experience in Quality Assurance, Quality Management Systems, or a related field.
• Strong knowledge of quality management systems and food safety programs.
• Experience conducting internal audits and managing corrective actions.
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, and Outlook).
• Good understanding of sustainability reporting, ESG principles, and anti-bribery management practices is an advantage.
• Fluent in English.