مستشار أعمال مشارك (وظيفة تتطلب التحدث باللغة الإيطالية)

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Job Description

Manage and resolve customer inquiries via phone and email.

Troubleshoot issues and provide accurate, timely solutions.

Build and maintain strong relationships with customers.

Collaborate with internal teams to ensure efficient case resolution.

Maintain clear and accurate records of customer interactions.

Identify recurring issues and contribute to process improvements and knowledge base updates.

1-3 years of experience

Capgemini is an AI-powered global business and technology transformation partner, delivering tangible business value. We imagine the future of organizations and make it real with AI, technology and people. With our strong heritage of nearly 60 years, we are a responsible and diverse group of 420,000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem, leveraging our capabilities across strategy, technology, design, engineering and business operations. The Group reported 2024 global revenues of €22.1 billion.

Make it real | www.capgemini.com