مسؤول مبيعات هاتفية

Company Description Elite Projects Qatar is an authorized company by the Qatar government, representing local businesses in their operations and interactions with public authorities. The company supports clients in managing their activities through personal coordination and electronic government (E-Gov) channels. This authorization allows Elite Projects Qatar to facilitate efficient, compliant, and streamlined processes for local organizations. Team members contribute to improving how businesses navigate government services and regulatory requirements. The work environment values professionalism, reliability, and service quality for all clients.
Role Description This is a full-time, on-site Telesales Executive role based in Qesm Heliopolis. The Telesales Executive will make outbound and receive inbound calls to promote services, qualify prospects, and convert leads into sales opportunities. Daily tasks include explaining service offerings, answering inquiries, managing objections, and providing clear information to potential and existing customers. The role involves maintaining accurate records of calls and outcomes, following up on leads, and collaborating with the sales team to achieve individual and team targets. The Telesales Executive will also provide customer support over the phone, ensure a positive customer experience, and adhere to company policies and guidelines.
Qualifications

• Strong Communication skills, including clear verbal expression and active listening
• Customer Service and Customer Support skills to handle inquiries and resolve issues professionally
• Lead Generation skills to identify, qualify, and follow up on potential customers
• Sales skills to present services effectively, handle objections, and close deals
• Basic computer literacy and experience using CRM or call management systems
• Ability to work on-site in Qesm Heliopolis and meet daily calling and performance targets
• Previous telesales, call center, or customer-facing experience is preferred
• High school diploma or equivalent; further education in business or related fields is an advantage
• Proficiency in English; Arabic language skills are a plus