خبراء خدمة عملاء الدعم الفني - حساب مركز اتصالات (English B2)

Teleperformance Egypt is hiring English-speaking Customer Service Agents to support international Telecom accounts at our New Cairo site.

This role is suitable for candidates seeking a stable net salary, additional performance-based earnings, and experience working with global customers in a structured environment.

Job Details

• Location: New Cairo, Egypt

• Employment Type: Full-time

• Schedule: Rotational shifts

Compensation & Benefits

• Net salary up to 19,000 EGP (including KPIs in the Euro equivalent)

• Monthly bonus based on performance

• Quarterly bonus up to 195 Euros

• Transportation provided across Cairo & Giza (door-to-door transportation for females after 11PM)

• Paid training before starting

• Medical and social insurance (400K with AXA)

Key Responsibilities

• Handle inbound customer inquiries related to telecom services

• Provide accurate information and effective solutions

• Meet quality and performance targets

• Follow company procedures and service guidelines

Requirements

• University graduates

• English proficiency B2 or above

• Strong communication and customer service skills

• Flexibility to work rotational shifts

How to Apply

Apply via LinkedIn or WhatsApp 01096775366 for more details.