مستشار مبيعات

Branch Visits & Merchant Engagement:

· Conduct daily visits to assigned merchant locations, following strategic routing and company guidelines.

· Ensure regular, consistent engagement with all merchant branches to maintain strong visibility and influence.

Relationship Building:

· Build and maintain strong, long-term relationships with merchants’ sales staff.

· Act as the primary point of contact to foster trust and drive collaboration between the company and partner stores.

Merchant Support & Training

· Assist merchants throughout the application process, providing support and addressing concerns to ensure a seamless experience.

· Train and qualify merchants’ sales reps on using the company’s app (covering technical aspects, processes, and procedures).

Marketing & Branding:

· Ensure all stores are equipped with the necessary marketing materials.

· Maintain brand consistency and visibility across all partner outlets.

Product Knowledge & Customer Service:

· Maintain comprehensive knowledge of all loan products and financial services to effectively communicate with customers.

· Provide exceptional customer service, addressing inquiries and concerns with professionalism and urgency.

Sales & Performance:

· Meet or exceed individual and team sales targets and KPIs through effective selling techniques and customer relationship management.

· Apply effective sales techniques to drive product uptake and conversion.

Compliance & Reporting

· Ensure compliance with company policies, avoid fraudulent behaviors, and address customer complaints effectively.

· Track and report sales performance regularly, ensuring alignment with company targets for each assigned branch.

· Adhere to operational processes and tasks as per company guidelines.

Requirements

Minimum Qualifications:

· Bachelor’s degree in any related field

· Strong communication and negotiation skills

· Ability to build and maintain trust-based relationships

· Tech-savvy with the ability to train others on mobile applications

· Target-driven, with a proactive and self-motivated mindset

· Willingness to travel daily to multiple branch locations

Minimum Experience:

· From 1–3 years of experience in outdoor sales, merchant onboarding, or customer-facing roles

· Experience in financial services, telecom, insurance, or FinTech is a strong plus