مدير حسابات مبتدئ (B2B، خبرة سنتين فقط)

Company Description SoftTrend is a fast-growing company specializing in software licensing and IT services. The organization focuses on helping partners and clients maximize profits by leveraging state-of-the-art technology solutions to reduce costs and improve efficiency. With strong expertise in information technology, SoftTrend tailors its services to address diverse customer needs and requirements. The team is committed to delivering reliable, efficient solutions that support long-term business growth for its clients.
Role Description This is a full-time, on-site Junior Named Accounts Manager role based in Cairo, Egypt. The Junior Named Accounts Manager will support the management of a portfolio of B2B named accounts, focusing on building relationships, understanding client requirements, and promoting relevant software licensing and IT service solutions. Day-to-day responsibilities include assisting in account planning, preparing proposals and quotations, coordinating with technical and support teams, and following up on leads and opportunities. The role involves tracking account performance, updating CRM systems, preparing regular reports, and ensuring timely responses to client inquiries. The Junior Named Accounts Manager will collaborate closely with senior account managers to meet sales targets and contribute to overall customer satisfaction.
Qualifications

• 2 years of B2B account management, sales, or customer-facing experience, ideally in software licensing or IT services.
• Strong skills in client relationship management, communication, and negotiation.
• Ability to understand technology solutions and translate them into business value for clients.
• Proficiency in using CRM tools and basic office productivity software (e.g., spreadsheets, presentations, email).
• Strong organizational, time management, and follow-up skills, with attention to detail.
• Bachelor’s degree in Business, Information Technology, or a related field, or equivalent practical experience.
• Comfort working in a fast-paced, growth-oriented environment and collaborating with cross-functional teams.
• Fluency in English and Arabic, both written and spoken, is highly beneficial.