مستشارو مبيعات مركز الاتصالات الواردة

Receive customer calls. Listen to and diagnose their needs in order to provide them with the appropriate solution. Ensure additional sales as requested by management. Report any information that could identify a malfunction or improve a procedure. Contribute to the smooth running of the service. Ensure that the qualitative and quantitative objectives set by management are met. Apply the defined processes and master the use of the tools.

Desired Candidate Profile

With a high school diploma or higher, prior experience in customer service is preferred. A good level of French (both spoken and written), strong listening and customer service skills, and a strong sales aptitude are essential. Good computer skills are required. The ideal candidate will be diligent, committed, and punctual.