مستشارو الحفاظ على العملاء - المكالمات الصادرة

Foundever is recruiting outbound customer service representatives for its site based in Casanearshore.

In this context, you will be responsible for :

• Contact customers who are considering canceling their contracts.

• Develop the customer portfolio

. • Market and promote products.

• Identify customer needs, advise them, and offer solutions tailored to their needs, while adhering to guidelines established by management.

• Ensure the achievement of qualitative and quantitative objectives set by management.

Desired Profile:

Having completed a Baccalaureate or higher education program.

Prior experience in outbound calling is desirable.

A good level of French language (both spoken and written).

A sense of listening and service.

A good knowledge of computer tools.

Diligent, involved, punctuates.

Employee benefits and other:

• Attractive remuneration (fixed + bonus)

• Permanent contract from the first day of training;

• 100% paid training

• Attractive social benefits (Health Insurance, Social Club…);

• Transport provided.

Desired Candidate Profile