تأمين وأتمتة البنية التحتية لتكنولوجيا المعلومات بنظامي ويندوز ولينكس

This final year project aims to optimize and automate IT operations through the administration of Windows and Linux systems, the management of Oracle and SQL databases, and the operation of ITSM solutions according to ITIL best practices.

The intern will participate in the analysis of operational processes, the automation of recurring tasks, and the exploration of artificial intelligence use cases to improve monitoring, incident management, and problem resolution. The goal is to enhance the performance, reliability, and security of IT infrastructures while reducing manual intervention.

Main missions

• Participate in the administration and monitoring of Windows and Linux environments.
• Contribute to the management, monitoring and optimization of Oracle and SQL databases.
• Participate in the management of incidents, service requests and changes via ITSM tools.
• Apply ITIL best practices to improve IT support and operations processes.
• Identify recurring tasks that can be automated and develop appropriate scripts.
• Explore the use of artificial intelligence to facilitate incident analysis, solution finding, and report generation.
• Establish monitoring indicators and contribute to the continuous improvement of IT operations.
• Conduct tests, document the solutions developed and propose areas for optimization.

Desired Candidate Profile

• Final year student in engineering school or Master's degree in computer science, systems and networks, infrastructure administration or equivalent.
• Knowledge of Windows and Linux operating systems.
• Basic knowledge of Oracle databases, SQL and the SQL language.
• Interest in ITSM tools and ITIL processes.
• Knowledge of scripting and automation, including Python, Bash or PowerShell.
• Interest in artificial intelligence and the automation of IT operations.
• Analytical mind, rigor, autonomy and problem-solving skills.
• Good team spirit and good communication skills.