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Job Description:

Job Description

Our story

As Arrow Global Components (AGC), a part of Arrow Electronics, we are a leader in distribution and value-added services related to electronic components. We resell, customize, and distribute electronic components to our clients all over the world. Our business is based on a trusted, long-lasting network of relationships with industry leaders, both on the supplier and customer sides.

About US:

Join our dynamic Quotation team at Arrow! Our team is built on a foundation of collaboration, trust, friendliness, and positivity. If you speak English and enjoy working with others, this might be the perfect opportunity for you!

As part of our company s growth, ARROW Morocco is strengthening its teams and is looking for an Quotation Services Associate Manager.

We have currently a team in Casablanca where the atmosphere is friendly, sociable and positive. If you speak English and you like to work with other people - this might be something for you!

What You Will Be Doing at Arrow?

• Manages procedures and team workload and carries out supervisory duties and ensures execution of the standard and global quote process.
• Responsible for writing, maintaining, and adoption of standard quote operating procedures. Verifies the adoption of SOP s to collect information for improvement, training, and development.
• Interviews and trains new employees and set team priorities and goals and participates in talent development and completion of performance appraisals. Involved in salary and merit discussions as well as disciplinary actions.
• Data entry of customer quotes into Arrow's IQ and Sales Desktop system, including data manipulation and advanced Excel formatting. Note and learn strategic nuances for specific accounts to assist SMR in determining quote strategy.
• Monitor the quote process daily to advise and remind SMR's of quote response deadlines and manage and maintain quote log.
• Manage coordination and execution of strategic/global customer quotes.

What is in it For You?

• Full Permanent contract,
• Social advantage: CNSS, CIMR, Health insurance.
• Very good working atmosphere in a team of passionate collaborators.
• Work culture where you can make an impact.
• Dynamic environment with a friendly work atmosphere.
• Interesting career development opportunities in a quickly growing environment.
• Working within an international organization, recognized worldwide in its sector.

Desired Candidate Profile

• Advance level of English.
• At least 2 years of Customer Service, Order Management or Sales experience.
• At least 2 years as a people s manager.
• Good knowledge of MS Office, Excel required.
• Analytical skills.
• Accountability.
• Communication and coordination skills.
• Customer-oriented attitude.