Customer Service Representatives "Souss-Massa" | Agadir - Souss-Massa (Morocco)
تفاصيل الوظيفة
- Welcome, advise, and support clients.
- Identify their needs and offer suitable banking solutions.
- Manage and develop the client portfolio.
- Market banking products and services.
- Process and track client requests and files.
- Contribute to customer satisfaction and loyalty.
- Achieve set commercial objectives.
- Ensure compliance with internal procedures and regulatory requirements.
Required profile :
- Master's degree (Bac+5) in Finance, Banking, Management, or equivalent field
- Experience in customer relations or the banking sector
- Excellent interpersonal skills and service orientation
- Commercial mindset and results-oriented
- Rigor, dynamism, and autonomy
- Good communication and adaptability skills
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