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We Are Hiring | Medical On-Ground Assistance & Business Development Coordinator

Company: TMASI – Travel Medical Assistance Services

Position: On-Ground Assistance & Business Development Coordinator

Job Overview

We are looking for a proactive, organized, and business-oriented On-Ground Assistance & Business Development Coordinator to join our growing TMASI team.

The successful candidate will be responsible for managing local medical assistance cases, coordinating patient care and travel-related services, developing a strong network of healthcare and service providers, and generating new business opportunities through strategic partnerships and referrals.

Key Responsibilities

• Coordinate medical appointments, hospital admissions, medical care, patient transportation, accommodation, and other assistance services.
• Handle incoming medical assistance cases and ensure timely responses and effective follow-up.
• Maintain continuous communication with patients, their families, insurance companies, and TMASI throughout the entire case until completion.
• Coordinate with hospitals, physicians, clinics, ambulance providers, and other service providers to ensure smooth case handling.
• Build and maintain strong relationships with healthcare providers and negotiate competitive service rates.
• Identify and develop new partnerships with hotels, travel agencies, tour operators, insurance companies, and other potential business partners.
• Generate new business opportunities and referral channels to support TMASI's growth and expansion.
• Ensure the quality, availability, and reliability of local medical and non-medical service providers.
• Maintain accurate case records and collect all required medical reports, approvals, invoices, and supporting documentation.
• Prepare regular operational reports and follow up on case progress and business development activities.
• Support the recruitment, development, and coordination of a local assistance team as business activity grows.
• Participate in organizing 24/7 operational coverage through shifts, backup arrangements, and proper case handovers.

Required Qualifications & Skills

• Must be a qualified Physician or Clinical Pharmacist..
• Previous experience in medical assistance, healthcare operations, hospital coordination, insurance, or business development is preferred.
• Excellent communication, negotiation, and coordination skills.
• Strong organizational, problem-solving, and time-management abilities.
• Ability to work under pressure and handle urgent situations.
• Good command of English; additional foreign languages are an advantage.
• Flexibility to work in a shift-based environment when required.

How to Apply

Interested candidates are invited to send their updated CV to:

[اضغط هنا لمشاهدة البريد اﻹلكتروني]

Email Subject: TMASI On-Ground Assistance & Business Development Coordinator