رئيس الاستحواذ
تفاصيل الوظيفة
Department: Commercial / Growth
Employment Type: Full-Time
Experience: 8+ Years
Reporting To: Commercial Director
About Axis
Axis is an Egyptian fintech company focused on making financial services simpler, smarter, and more accessible through innovative digital solutions.
We are looking for a strategic, commercially driven, and results-oriented Head of Acquisition to lead customer growth, optimize onboarding journeys, and drive customer activation across Axis's products and services.
Key Responsibilities
- Develop and execute customer acquisition, activation, and onboarding strategies aligned with Axis's commercial growth objectives.
- Lead end-to-end customer acquisition across digital and offline channels, strategic partnerships, and special programs.
- Establish and monitor growth KPIs, including acquisition volume, CAC, activation rate and onboarding conversion.
- Manage acquisition budgets, growth forecasts, and resource allocation to maximize acquisition and commercial returns.
- Own and optimize the customer journey from initial acquisition through successful onboarding and first transaction.
- Drive customer growth while optimizing Customer Acquisition Cost (CAC), conversion rates, and channel performance.
- Improve customer activation rates, onboarding completion, and first-transaction conversion through data-driven initiatives.
- Identify and eliminate customer journey friction, onboarding drop-offs, and activation barriers.
- Collaborate with Product, Technology, Marketing, Data, Operations, and Compliance teams to enhance customer acquisition, experience and growth performance.
- Develop and execute customer segmentation, engagement, and reactivation strategies to maximize product adoption.
- Ensure onboarding processes are efficient, scalable, customer-centric, and compliant with KYC and regulatory requirements.
- Drive customer acquisition and business growth through performance marketing, paid media, SEO, SEM, and conversion-focused campaigns.
- Own performance marketing campaign performance, optimizing budgets, channel effectiveness, customer acquisition cost (CAC), and return on marketing investment (ROMI).
- Build, lead, and develop a high-performing Acquisition, Activation & Onboarding team.
- Provide senior leadership with actionable insights, performance reports, and recommendations to accelerate sustainable business growth.
- 8+ years of experience in Customer Acquisition, Growth, Digital Sales, Activation, or Onboarding, including at least 3 years in a leadership role.
- Proven experience in Fintech, Payments, or high-growth digital businesses.
- Strong track record of driving customer acquisition, activation, and measurable commercial growth.
- Hands-on experience managing B2C customer acquisition funnels, digital onboarding journeys, and conversion optimization.
- Strong understanding of CAC, activation metrics, funnel analytics, customer segmentation, and growth performance.
- Knowledge of KYC, customer verification, and regulatory requirements within financial services.
- Proven ability to lead cross-functional initiatives and manage high-performing teams.
- Strong commercial acumen, analytical thinking, strategic planning, and execution capabilities.
- Excellent leadership, stakeholder management, and communication skills.
- Bachelor's degree in Business Administration, Finance, or a related field.
- Competitive compensation package.
- Medical and life insurance.
- Subsidized gym membership.
- Competitive leave benefits.
- Professional growth and leadership opportunities.
- A dynamic and fast-growing fintech environment.
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