مدير الموارد البشرية

Company Description Mamiba is a leading designer, manufacturer, and distributor of solutions for hotel rooms, bathrooms, and spas across the Middle East and Africa. For over a decade, the company has maintained high quality standards, earning the trust of major hospitality brands such as Marriott, Starwood, Fairmont, Hilton, and IHG, as well as numerous four-star and boutique hotels and hospitals. Mamiba differentiates itself through an innovative, client-focused approach, treating clients as partners and tailoring solutions to their specific needs. With strong technical expertise and flexibility, Mamiba adapts to diverse market demands and delivers individualized solutions for each property. A robust supply chain with logistic centers across four continents ensures reliable access to local, in-stock supplies and responsive service.

Reports to: Chief Operating Officer (or CEO) Employment type: Full-time, senior leadership team

Role Description

The HR Director at Mamiba leads the human resources function and serves as a strategic partner to the executive team. The Director designs and delivers people strategies that attract, develop and retain top talent, strengthen culture and support business goals. This role oversees talent acquisition, employee relations, compensation and benefits, learning and development, HR operations and compliance, and acts as a trusted advisor to plant managers, supervisors and executives. The role requires hands-on engagement with a multi-shift workforce of production, skilled trades, technical and office employees.

Key Responsibilities

• Develop and execute an HR strategy aligned with business objectives, growth plans and organizational needs.
• Advise the executive team on workforce planning, organizational design, restructuring and change management.
• Use people analytics to track trends, identify risks and guide decisions on headcount, overtime, absenteeism, turnover and engagement by plant and shift.

· Lead recruitment for production, skilled trades, engineering and salaried roles, including high-volume hiring, seasonal staffing and agency partnerships.

• Build talent pipelines through technical schools, apprenticeships and community partnerships to address skilled-labor shortages.
• Ensure a strong onboarding experience that accelerates new-hire productivity and engagement.

Employee Relations and Culture

• Serve as the lead advisor on employee relations, conducting or overseeing investigations, disciplinary actions and conflict resolution across shifts and plants, including labor relations, union negotiations and grievance handling where applicable.
• Build an inclusive, high-performance culture and champion diversity, equity and inclusion initiatives.
• Lead engagement surveys and develop action plans that improve satisfaction and retention.

Compensation, Benefits and Rewards

• Design and manage competitive hourly and salaried pay structures, shift differentials, incentive and bonus plans and benefits programs.
• Conduct market benchmarking and ensure internal pay equity.
• Oversee payroll, benefits administration and vendor relationships, and manage the HR budget.

Performance, Learning and Development

• Lead performance management, goal-setting and talent review processes.
• Build leadership development, succession planning and training programs.
• Identify skill gaps and build apprenticeship, cross-training and career pathways from the shop floor to supervision and management.

Compliance, Risk and HR Operations

• Ensure compliance with employment law, wage and hour rules, labor regulations, health and safety standards and data privacy requirements, partnering with EHS on safety culture, workers' compensation and return-to-work programs.
• Maintain and update HR policies, employee handbooks and procedures.
• Lead, coach and develop the HR team, including plant HR managers, recruiters and specialists.
• Foster collaboration between HR and business units to deliver consistent, scalable people services.

Qualifications

· Bachelor's degree in human resources, business administration, psychology or a related field.

• 10+ years of progressive HR experience, including 5+ years in a senior HR leadership role.
• Broad expertise across talent acquisition, employee relations, compensation and benefits, and HR compliance, with direct experience in a manufacturing or industrial setting (multi-shift operations preferred).
• Strong knowledge of employment law and regulations in [jurisdiction].
• Proven ability to partner with executives and plant leadership and to influence at all levels, from the shop floor to the boardroom.
• Experience with HRIS platforms and people analytics.
• Excellent communication, judgment and discretion in handling sensitive matters.
• Experience managing organizational change, M&A integration or rapid growth.

Core Competencies

• Strategic thinking and business acumen
• Leadership and coaching
• Integrity, confidentiality and sound judgment
• Conflict resolution and negotiation
• Data-driven decision making
• Change management and adaptability

What We Offer

• Competitive base salary and performance bonus
• Comprehensive benefits package
• The opportunity to shape the people strategy and culture of a the organization